Terms of Service

Terms of Service


Website: https://neirobook.com
Operator: Hanna Kuznetsova (Individual Entrepreneur, Kyiv, Ukraine)

1. General Provisions

This Website, located at https://neirobook.com, is owned and operated by Anna Kuznetsova, an individual entrepreneur registered under Ukrainian law. The Website provides Users with access to digital products and services offered by the Operator.

By using this Website, placing an order, or registering an account, the User agrees to these Terms of Service. If you do not agree with any part of these terms, please refrain from using the Website.

2. Definitions

  • Websitehttps://neirobook.com, where digital services and related information are presented.

  • Operator – Anna Kuznetsova, sole proprietor (Tax ID: 3361206361), Kyiv, Ukraine.

  • User – any visitor to the Website who agrees to the Terms of Service.

  • Customer – a User who has placed an order for a service on the Website.

  • Order – a properly submitted request for purchasing a service.

3. Subject of the Agreement

This Agreement governs the terms of use of the Website and the acquisition of services offered through it. Users can view service details, pricing, and current promotions. Placing an order implies full acceptance of these Terms.

4. Acceptance of Terms

This Agreement becomes effective upon:

  • Clicking the “Sign Up” button;

  • Submitting an order via the Website or by phone;

  • Receiving confirmation of an order.

The Terms remain in force while the User continues to use the Website.

5. Ordering and Service Delivery

  • Orders must be placed through the provided forms or contact methods.

  • Users are responsible for providing accurate information.

  • Upon successful payment, digital access details will be sent via email or other specified methods.

  • Service descriptions on the Website are for informational purposes and may contain minor inaccuracies.

  • Services are delivered digitally via a downloadable link after payment.

6. Pricing and Payment

  • Prices are listed in local currency or its USD equivalent.

  • The Operator reserves the right to update prices; however, changes do not apply retroactively to confirmed orders.

  • Available payment methods include card payments and electronic transfers.

7. Refund Policy

  • Refunds may be requested within 14 calendar days of receiving the service.

  • Refunds are not available after this period unless the service is defective.

  • A service is considered defective if it does not perform as described.

  • Refunds are issued to the original payment method within 14 business days.

8. User Obligations and Restrictions

Users agree not to:

  • Copy, distribute, or use content from the Website for commercial purposes without permission;

  • Send unsolicited messages (spam);

  • Misrepresent their identity;

  • Attempt to harm the Website’s infrastructure;

  • Violate any laws or the terms outlined in this Agreement.

9. Intellectual Property and Content Use

All content on the Website, including graphics, text, and product descriptions, belongs to the Operator and may not be reused without permission. The Operator may use user-generated content (e.g., testimonials) for promotional purposes.

10. Limitation of Liability

The Operator is not responsible for:

  • Any loss resulting from reliance on information found on the Website;

  • Technical issues or interruptions beyond the Operator's control;

  • User dissatisfaction if the service was delivered as described.

11. Dispute Resolution

Any disputes arising from these Terms shall be governed by the laws of Ukraine. The parties agree to resolve disputes amicably whenever possible, and, failing that, submit them to a competent court in Kyiv, Ukraine.

12. Final Provisions

The Operator reserves the right to amend these Terms at any time. Updates become effective upon publication on the Website. Continued use of the Website implies acceptance of the revised Terms.